Troubleshooting Service

This service is ideal when you are experiencing electrical issues at your home or business. We will go and troubleshoot the problem , covering up to 1 hour of service. Usually we are able to identify the problem and possible solutions right away. Prices do not include parts if any is required to solve the problem then we could reschedule the service, if more time is needed to solve the issue we will let you know and provide you a free estimate within 24 hours.

You can re-book or Cancel your installation service. Since what you are buying is a service you don't have to ship anything back to us, we will make the Refund of you the exact amount of money you paid ( may take up to 2 weeks to process)  for the service, just follow the next 2 simple steps.

1- Re-book or Cancel the service at least 48 Hours prior to your installation Date, Send us an email to info@brionessolutions.com, or contact us. Please include the order number, your name, address and telephone number.

2- Wait until an agent responds to your request, which usually takes 24 hours. We may ask you if you want to reschedule your service or change your order, we will easily help you to set it up. Once your refund is approved, the refund can take up to 14 days to get back to the same credit card you used at check out.

What is a trip charge?

Well, it's very simple, we need to get the service to you, just like when vendors send an item to your house via any postal carrier, but in this case we drive a Van with a technician to reach your home and deliver the installation service, this is called Trip charge. You have to pay a TRIP CHARGE only once per every order regardless of the number of services you bought.

TRIP CHARGE is only $50 in the lowcountry area (No trip charge after you spend $500 in services)

We are expanding the area of services, Please Contact us if you live  more than 30 miles so we can assist you to find if there is any service available in your area.